When you troubleshoot unusual behavior in the program or a document, first determine whether the problem might be caused by formatting, options, or settings. The information for this kind of option is stored in templates or documents. Options that affect the formatting or the appearance of one or more documents.The information for this kind of option is generally stored in the Microsoft Windows registry. Options that affect the way that the program operates.There are two basic types of options that you can define in Word: This article describes various methods that you can use to reset user options and registry settings in Microsoft Office Word. For more information about how to back up, restore, and modify the registry, see Description of the Microsoft Windows registry. Make sure that you know how to restore the registry if a problem occurs. Make sure to back up the registry before you modify it. This article contains information about how to modify the registry.